Rujukan Laman

Privacy Policy – How We Handle Your Information

We collect only what we need to run your account, process deposits via Touch 'n Go, GrabPay, Boost dan FPX, and keep your lobby access secure.

Account registration dataPayment transaction logsSession and device recordsContact preferencesWithdrawal verification details
enjoy44 Privacy Policy – How We Handle Your Information
PRIVACY QUESTIONS

Contact Us About Your Data

If you want to see what we have on file, update a detail, or ask us to delete your records, reach out through any of these…

Live Chat Open the chat widget in the bottom corner of any page and tell the…
Email Send your request to the support address listed in your account dashboard.
Account Dashboard Log in and head to the Privacy section under Settings.
DATA SAFEGUARDS

How We Protect What You Share

Security starts the moment you type your password: we hash it so even our own staff can't read the plain text.

Password Hashing

We apply a one-way cryptographic function to your password during registration. The resulting hash gets stored in our database, so even if someone gains access to that file they can't reverse it back into the original characters. When you log in we hash the input and compare hashes rather than plain text.

Encrypted Payments

Deposit requests route through secure gateways that wrap your Touch 'n Go, GrabPay, Boost or FPX credentials in TLS encryption. We see only a transaction reference and approval status; the payment provider handles your PIN and account balance, keeping those details outside our infrastructure.

Session Timeout

Your login token remains valid for thirty minutes of inactivity. If you close the browser or ignore the tab for longer, the token expires and you'll need to sign in again. This prevents someone else from using your device after you walk away from it.

Access Logs

Every database query gets timestamped and tied to the staff account or API key that triggered it. If we spot a suspicious pattern—like bulk downloads outside normal hours—we can trace it, revoke credentials and alert the user whose data was accessed.

Cookie Controls

Essential cookies keep you logged in and remember your language preference; analytics cookies track page views so we can improve navigation. You can disable the analytics set from your browser without losing lobby access. Marketing cookies require explicit opt-in and you can revoke consent anytime from the dashboard.

Retention Limits

We hold transaction records for the period local law requires, typically several years for audit purposes. Once that window closes we purge the data unless you've reopened your account. Inactive profiles get flagged after twelve months and deleted after twenty-four if you don't log back in.

Privacy Policy FAQ

We ask for your full name, email address, phone number and date of birth. These fields let us verify your identity, send withdrawal confirmations and comply with anti-fraud checks. You can update any of them from your account settings whenever details change.

We pass transaction references to payment processors like Touch 'n Go, GrabPay, Boost and FPX so they can credit your deposit. Beyond that we don't sell or rent your data to advertisers, and we share records with regulators only when local law requires it.

Log in and visit the Privacy section under Settings, then click Download My Data. We'll generate a file containing your registration details, transaction history and session logs. The download link arrives by email within twenty-four hours for security reasons.

Yes. Submit an erasure request through live chat, email or the account dashboard. We'll verify your identity, then remove your profile and transaction logs. Records required by law for audit trails stay archived until the retention period expires, after which we delete those too.

Essential cookies keep you logged in and store your language choice; analytics cookies track which pages you visit so we can improve the layout. You can block analytics cookies in your browser without losing lobby access. Marketing cookies need your explicit consent and you can withdraw it anytime.

Payment details travel over TLS-encrypted connections to the processor's gateway. We never store your e-wallet PIN or full card number; we see only a transaction ID and approval status. If you use Touch 'n Go, GrabPay, Boost or FPX, those providers handle your credentials outside our system.

Reach out via live chat, email or the contact form in your account dashboard. Include your registered email so we can match the ticket to your profile. Our support team will respond within forty-eight hours and guide you through access, correction or deletion requests.